Terms of Service and Refund Policy

1. Introduction

Welcome to TCL Detergents LLC ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your use of our website www.tclgccc.com ("Site") and any related services provided by us (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

2.2 Acceptable Use

You agree not to use our Services for any illegal or unauthorized purpose. You must not engage in any activity that could harm our Services or other users.

2.3 User Accounts

To use certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Payment and Billing

3.1 Pricing

The prices for our Services are listed on our Site. We reserve the right to change our pricing at any time, but such changes will not affect any existing subscriptions or purchases.

3.2 Payment Methods

We accept various payment methods, as listed on our Site. By providing a payment method, you represent and warrant that you have the legal right to use it.

3.3 Billing

You agree to pay all fees and charges associated with your use of our Services. If you have a subscription, it will automatically renew unless you cancel it before the renewal date.

4. Refund Policy

4.1 Refunds for Services

We offer refunds for Services under the following conditions:

• Subscription-based Services: If you cancel your subscription within 14 days of purchase, you are eligible for a full refund. After 14 days, refunds are not available.

• One-time Purchases: Refunds for one-time purchases are available within 30 days of the purchase date. The product or service must be unused, and you must provide proof of purchase.

4.2 Refund Process

To request a refund, contact our customer service team at [contact@example.com] with your order details and the reason for your request. If your refund request meets our criteria, we will process it within 7-10 business days.

4.3 Exclusions

Refunds are not available for the following:

• Customized products or services

• Digital goods that have been downloaded or accessed

• Services that have been fully rendered

5. Intellectual Property

All content and materials on our Site and Services are owned by us or licensed to us. You are not allowed to use, copy, or distribute any content without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.

7. Changes to Terms

We may update these Terms from time to time. If we make significant changes, we will notify you through our Site or by email. Your continued use of our Services after the changes become effective constitutes your acceptance of the new Terms.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of our Services will be resolved in the courts located in [Your Jurisdiction].

9. Contact Information

If you have any questions about these Terms or our Refund Policy, please contact us at info@tclgcc.com